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Contact Barnet Council

  • Council and democracy

General enquiries

North London Business Park (NLBP)
Oakleigh Road South
N11 1NP

Environmental Health

Including noise complaints, pests, and anti-social behaviour

  • Tel: 020 8359 7995 during normal office hours
  • Tel: 020 8359 2000 outside normal office hours

Street-based services

Including rubbish collection, potholes or graffiti

Parking enquiries

Queries on a parking or bus lane penalty charge notice (PCN or parking ticket):

All other parking queries:

Abandoned vehicle queries:

Planning advice

Advice on how to make a planning application, questions regarding charges or to follow up an existing application.

Licences, permits and registrations


Children’s Services

FYI (Families & Young People’s Information Service)

School Admissions

Adult Social Care – Social Care Direct

For adults with social care needs and their carers, advice and information about adult social care services and safeguarding alerts.

Assisted Travel, Blue Badges

For general enquiries regarding applications for Blue Badges, Freedom Passes and Taxi Vouchers.

Out of hours emergencies

  • Tel: 020 8359 2000
  • Hours: Mon - Thurs after 5:15pm – 9am, Friday 5pm - Monday 9am and all bank holidays

Transparency and Open Data

Please let us know if you have any data requests which are not met by this site already, and we will consider how we can best meet these.


To make a complaint:

How long will my complaint take to resolve?

There are three stages within the council's Corporate Complaints Policy. Each stage has a different response time:

  • At Stage 1, your complaint will be responded to within 10 working days.
  • At Stage 2, your complaint will be responded to within 20 working days.
  • At Stage 3, your complaint will be responded to within 20 working days.

Please see Corporate Complaints Policy for further details.


  • First Contact
  • North London Business Park (NLBP), Oakleigh Road South, London N11 1NP
  • Tel: 020 8359 2000
  • FAX: 0870 889 7458
  • Email: first.contact@barnet.gov.uk

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