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Loud parties, TV, music and musical instruments

Noise from loud parties, musical instruments and loud music and television from a residential property

Loud parties

From time to time, residents may desire to have a one-off party to celebrate a special occasion such as a milestone birthday. Even one-off parties have the capability to cause a nuisance.

If the party is a one-off and the first occurrence, we would not normally attend before 11pm unless we have received complaints from a number of residents.

We seek to adopt an informal approach first.

Report a noise problem

Report a noise problem online  (this form will take 10 minutes to complete)

During normal office hours

Telephone 020 8359 7995

Outside of normal office hours

After hours, please call 0208 359 2000 option 2 or 07958 513 459 at the following times:

  • Wednesday 8pm to Thursday 1am
  • Friday 8pm to Saturday 4am
  • Saturday 12pm to Sunday 4am
  • Sunday 10am to Monday 3am

Please do not contact the mobile number via text message as we are unable to respond.

If the noise is happening at the time of your call an officer will aim to visit you or at least respond to your call within one hour.


Tips to reduce party noise and avoid a complaint

  • Tell your neighbours in advance, including those who back onto your property and those over the road.
  • Let your neighbours know what time you'll finish so they can anticipate an end time.
  • Go outside from time to time to check the noise level and if it’s too loud then turn the volume down.
  • Position speakers away from the wall between you and your neighbour, and avoid standing them on the floor if people are living below you.
  • Keep windows and doors closed whenever possible.
  • Don't let your party flow into the balcony, communal areas or onto the street.
  • Request your guests leave quietly, and don’t put the music on in their car too loud and slam their car doors loudly.

Musical instruments

People need to practice in order to maintain and improve their musical abilities.

However, persistent playing of a musical instrument can be a statutory nuisance depending on the volume and frequency. Up to an hours practice a day is likely to be reasonable and not a nuisance. However after this, it would be individually assessed and may be a nuisance.

We seek to adopt an informal approach to resolve the issues.

Report a noise problem online  (this form will take 10 minutes to complete)


Loud music and TV

Noise from television and radio can be very intrusive, but can be avoided.

Steps to reduce problem noise from music and television: 

  • Keep the volume low and as the day progresses turn the volume down more as music will appear louder in the evening and throughout the night as other background noises have stopped.  
  • Ensure speakers are not fixed to or placed close to walls and floor that adjoin you and your neighbours.
  • Isolate the speakers from the floor or the wall between you and your neighbours as this will reduce the noise and vibration reaching next door. Putting a rubber mat under them as this will absorb some of the sound.
  • Use the bass controls on the system and do not have too much bass.
  • Although there are no set hours in which you can/can’t play music, during unsociable hours you should be especially considerate about the volume.
  • If you want to listen to music on a regular basis it may be appropriate to use earphones (or an earpiece) be careful not to have the volume up too loud, or you could cause long-term damage to your hearing.
  • Be extra cautious if you have your windows/doors open or if you are playing music outside as this will allow the noise to travel music further and will be louder to those around you.

Report a noise problem online  (this form will take 10 minutes to complete)


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