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Report a missed bin (non-collection)

Make sure your bins are out for collection from 6.30am until they have been emptied. Some collections may take place in the evening.

Our collection crews make a record of the reasons for non-collection of bins (for example your bin may have contained incorrect items, or may not have been left out for collection by 6.30am on collection day).

See bin collection issues for more information.

Important notice

Refuse collections on the following roads did not take place on Wednesday 24 May 2017 due to operational issues:

  • Hillside Gardens, HA8      
  • Glendale Avenue, HA8
  • Earlsbury Gardens, HA8
  • Amias Drive, HA8
  • Hillside Drive, HA8
  • Manor Park Gardens, HA8
  • Old Rectory Gardens, HA8
  • Manor Park Crescent, HA8
  • Manns Road, HA8
  • Grove Road, HA8
  • Fernhurst Gardens, HA8
  • Vivan Avenue, NW4
  • Queens Way, NW4
  • Prothero Gardens, NW4

Please leave your refuse bin out as collection crews will be returning to collect them as soon as possible. You do not need to report this as a non-collection.

Apologies for any inconvenience.

Only complete this form if you believe that your bin was missed in error by our waste and recycling crew.


Report a missed bin form


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