Translation and interpreting
Received: 17 April 2024
Could you please answer the following questions:1. Please confirm your overall spend on interpreting, translation and transcription services for the following financial years:2021-222022-232. Who is your incumbent supplier(s) for language services? If you have more than one supplier, which services does each one provide to you?3. When is your current language services contract(s) due to expire, a) without extensions and b) with all possible extensions?4. Could you please provide the following data for 2023:Total number of face-to-face interpreting assignments (spoken language) and hours completedTotal number of face-to-face interpreting assignments (non-spoken language) and hours completedTotal number of telephone interpreting calls and minutes completedTotal number of video interpreting calls (spoken language) and minutes completedTotal number of video interpreting calls (non-spoken language) and minutes completedTotal number of document translations and words translatedTotal number of audio transcriptions and total audio duration5. Can you please provide the fill rate % you received for the following services in 2023:Face-to-face interpretingTelephone interpretingVideo interpretingDocument translationAudio transcription 6. What is the Authority's typical route to market? E.g. do you usually procure through tender or direct award?
Outcome / Documents
- Response (some exempt) - application/pdf - Download