ICT Relations
Received: 3 July 2024
I would like to make a Freedom of Information request for the following:- What contact centre solution is the council using?- How many agents does the contact centre employ?- How many agents are concurrently working?- What is the cost of the contract for the contact centre solution?- When is the contract for the contact centre ending?- How long do you usually contract for?- The name of the relevant contact?
Outcome / Documents
- Response (all information to be supplied) - application/pdf - Download