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We don't investigate complaints of mice outside but we're able to investigate complaints about mice inside premises. The house mouse weighs around 30g and is about 9cm in length not including its tail. Mice carry diseases and infections and may cause damage to health and property.

We are able to investigate complaints about: rats outside a building rats and mice inside premises but not mice outside The common black or brown rat is around 24cm in length not including its tail and normally ranges from a light brown to black.  Rats carry diseases and infections and may cause damage to health and property. 

  The common wasp is about 12-17mm in size, has a black and yellow striped body with a narrow waist.

Cat fleas are the most common type of flea in the home they grow up to 3mm in length.

Cockroaches can cause food poisoning. If you see a cockroach it is likely you have an infestation in your home. Cockroaches will leave a musty smell and droppings which are small black spots can be found in cracks and crevices around food storage or warm areas.