Internet and phone failure risks

Telecommunications in its various forms has become an integral part of our lives, including:

• calling friends and family and having a chat
• browsing the web
• emailing people at home or on the move

Minimise the risks of these systems failing

You should:

• not rely on a single means of communication. Always consider alternatives such as a landline, a mobile phone, a pager or email
• work out how friends and family can stay in touch during a period of disruption
• consider arrangements for making contact with your employer or your children’s schools