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The following notice applies to all personal information processed for the purposes of providing Adult Shared Lives services, as delivered by our Adults & Communities department and required by the Care Act 2014.

If you are a care professional, you can make a referral to us by completing our:

Working with Healthwatch Barnet we commissioned research to find out the impact of the COVID-19 pandemic and views on the development of the Joint Health and Wellbeing Strategy 2021-25. The aims of this engagement were to:

The council’s corporate complaints process has two stages. All complaints are logged onto a central database and the complaint is managed by the relevant service area. If you remain unhappy after stage one, the second stage is for your complaint to be reviewed by a senior member of staff within the service. If you remain unhappy after stage two, you can complain to the Local Government and Social Care Ombudsman (LGSCO). Our complaints policy is published on our website. We also have an Unreasonably Persistent Complainants Policy which will be sent to individuals when it applies.